Payment Policy

Payment Policy

Our Payment Policy explains your obligations to pay fees and information about subscriptions in relation to your use of the website located at and any related services provided by OT Sketch.


Pricing for our fees and subscriptions are as set out on the OT Sketch website unless otherwise agreed with you in writing.


Services and content on the OT Sketch website may be offered on a paid subscription basis to Customers (“Subscriptions“).

Customer’s Subscriptions will automatically renew at the end of each Subscription period.

Customers may add users at any time during a month through their OT Sketch Account. A new user added to a customer’s pre-existing account will be billed pro-rata for their first month.

Customers can cancel Subscriptions through their OT Sketch Account, in which case the Subscription will end at the end of the current Subscription period.

If a Customer has agreed to a minimum term with us, then the Customer cannot terminate the Subscription for convenience before the end of that minimum term.

No-charge Services

We may offer services at no charge such as fee-free basic accounts, free trials or access to beta versions (“No-charge Services“).

Your use of No-charge Services may be subject to additional terms that we specify and may be available only for a limited time period.

We may change, suspend or terminate your right to use No-charge Services at any time at our sole discretion.

Payment Methods

You will be required as part of the registration process to provide a valid payment method or other payment information (such as payment card details).

You authorise OT Sketch to process payments using that payment method for Subscriptions or services purchased from us.

Please ensure that any payment information you provide to us remains up to date.
If you miss a payment, we will suspend your access to OT Sketch and your data until the payment is made.

Invoicing and Payment of Subscriptions

If you signed up through an agreement:

You will be invoiced monthly in arrears on the 1st day of each month commencing on the first full month after you sign up. Payment terms are net 14 days from the invoice (14th of the month).

If you signed up through the OT Sketch Website:

You will be charged monthly via the payment method in your accounts.


All fees are exclusive of Goods and Service Taxes, Value Added Taxes, Sales Taxes and any other applicable taxes and duties, unless expressly stated otherwise. You are responsible for paying us the amount of any such taxes or duties that apply.

Changes to Fees

We may change the pricing of our Subscriptions and services by providing 30 days written notice to you. Price changes for Subscriptions will take effect at the start of the next Subscription period following the date of the price change. If you continue to use the OT Sketch Website after the price change takes effect, you accept the new price.

Refund Policy & Cancellations

Under Australian Consumer law, customers are not entitled to a refund due to changing their mind, finding a cheaper option or because they simply did not like or use OT Sketch.

Customers can cancel Subscriptions through their OT Sketch Account, in which case the Subscription will end at the end of the current Subscription period.

Please refer to the consumer rights & guarantees section of the Australian Competition and Consumer Commission’s website for further information.